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The Evolution of Employee Communications

The communication technologies that businesses use to deliver information to employees have evolved over the decades from the mid-1800s telegraph to the current business use of an intranet.  As the tools evolved so did communication strategies, from hierarchical forms to community building and employee engagement.  By researching past theoretical framework, predictions can be made into what lies ahead in the future of employee communications. How did the evolution of communication technologies inform the changes in communication philosophies?  This website provides extensive research and literature reviews to answer that question and follow the evolution of employee communications.

Presentation – From the telegraph to the intranet: The evolution of employee communications

How did employee communications evolve from the telegraph into interactive communication tools such as intranets and blogs?  The answers can be found in this presentation.

EC Reading Reflection: Blog Functions as Risk and Crisis Communication

Scholars in nearly every field of study will be researching the aftermath of Hurricane Katrina for many years to come. There is so much to be learned from this disaster, from emergency response procedures to the psychological impacts from this kind of catastrophe.  In the article Blog Functions as Risk and Crisis Communication During Hurricane Katrina, university scholars Wendy Macias, Karen Hilyard and Vicki Freimuth studied blog communications during Hurricane Katrina.  They researched blogs written about the disaster over a two-week period immediately after Hurricane Katrina to better understand blogging in an emergency and risk communication context (Macias, Hilyard, & Freimuth, 2009).

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Reading Reflection 3: Blame the media

In the Afterword from the book The Media Monopoly, author Ben H. Bagdikian lays out his frustrations with the corporate control of TV commercial media.  In fact, he blames a lot of what he calls American society’s crises – from funding public education to air pollution – on that control.  While he doesn’t directly blame the media for these “crises,” he blames its sparse coverage of these topics as a contributor of Americans lack of empathy or ignorance.

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Theoretical Framework: Evolution of Employee Communications

The communication technologies that businesses used to deliver information to employees have evolved over the decades from the mid-1800’s telegraph to the current business use of an intranet.  As the tools evolved so did the communications’ strategies from hierarchical to more community building and employee engagement.  By researching past theoretical framework, predictions can be made into what lies ahead in the future of employee communications.

As I look into the evolution of employee communications, I find that Everett Rogers’ theory of “Diffusion of Innovation” (Rogers, 1982) can help readers understand and evaluate how early communication technologies were developed and adopted. Read more…

A Discussion of Technology and the Production of Difference

Does technology lead to a more homogeneous society? Do cultures dissolve into one global system because of technological advances?  Or does it create too many choices and offer a greater difference?  David E. Nye’s Technology and the Production of Difference argues against these claims and lays out several examples of how members of society have embraced technology to enhance their personal uniqueness. Read more…

Evolution of Internal Communications: Draft Annotated Bibliography

This annotated bibliography draft will explain how my research will give perspective on the tools, strategies and methods of internal communication in the past, present and future.

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